Privacy Policy

Privacy Policy

Effective date: [TO CONFIRM: effective date]

This Privacy Policy describes how [TO CONFIRM: legal business name] ("Calmo", "we", "us") collects, uses and shares personal information when you visit or make a purchase from our store.

1. Information we collect

Information you provide: name, email address, phone number (if provided), shipping and billing address, order details, and any messages you send to us.

Information collected automatically: IP address, browser type, device information, pages viewed, and cookie identifiers.

[TO CONFIRM: any other data you collect, for example newsletter sign-up, reviews, or account information]

2. How we use your information

  • To process, fulfill and deliver your orders
  • To send order confirmations, shipping updates and customer support messages
  • To send marketing emails, only if you have agreed to receive them, and you can unsubscribe at any time
  • To understand how our store is used and to improve it
  • To prevent fraud and meet legal obligations

3. How we share your information

We share information only with service providers who help us run the store, including:

  • Shopify, which hosts our store and processes orders
  • Payment providers, which process your payment. We do not store full card numbers.
  • Shipping and fulfillment partners, who receive your name and shipping address to deliver your order. [TO CONFIRM: whether fulfillment is done by a third-party supplier located outside the United States, and whether your data is sent to that supplier]
  • Email and analytics tools [TO CONFIRM: list the tools you use, for example Shopify Email or Google Analytics]

[TO CONFIRM: whether you use advertising platforms such as Meta or Google Ads. If yes, describe the sharing of data for advertising.]

We do not sell your personal information for money.

4. Cookies

We use cookies to keep your cart, remember your preferences, understand how the store is used, and measure advertising. You can control cookies through your browser settings. Disabling some cookies may affect how the store works.

5. How long we keep your information

We keep order information for as long as needed to fulfill orders and meet legal, tax and accounting requirements. [TO CONFIRM: retention period for marketing data and account data]

6. Your rights

Depending on where you live, you may have the right to access, correct or delete your personal information, and to opt out of marketing emails. Residents of California may also have the right to opt out of the sale or sharing of personal information for targeted advertising, and to know what personal information we collect. To make a request, contact us at the address below. We will respond within the time required by law.

7. Security

We use reasonable measures to protect your information. Our store uses encrypted connections (HTTPS). No method of transmission over the internet is completely secure.

8. Children

Our store is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. International visitors

[TO CONFIRM: whether your information may be processed or stored outside the United States]

10. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

11. Contact us

Email: [TO CONFIRM: support email]
Address: [TO CONFIRM: business address]
Business hours: [TO CONFIRM: business hours]